Terms & Conditions
Welcome to Stylista.
By using our website or placing an order through it, you agree to the Terms & Conditions outlined below.
Please read these terms carefully before completing your order.
Orders
When an order is placed through Stylista, the order information is recorded and the customer is contacted for confirmation.
Orders are prepared within 48 business hours after phone confirmation, although processing may require additional time during peak seasons or high-demand periods.
Stylista reserves the right to contact the customer to confirm order details, delivery information, or selected products before shipping.
Product Availability
Products and sizes displayed on the website are subject to available stock.
In some cases, a product or size may become unavailable after an order is placed and before it is confirmed.
If this happens, the customer will be contacted and informed of the available options.
Prices
Prices displayed on the website represent the product prices available at the time the order is placed.
Shipping fees are calculated separately depending on the governorate, delivery area, shipping company, or courier.
Prices and promotional offers may be updated from time to time, and the price displayed when the order is placed will apply.
Payment
Available payment methods may vary depending on the order and may include:
- Cash on Delivery.
- Online payment or advance payment, depending on the available options.
Express shipping requires full payment before the order is shipped.
Shipping & Delivery
All orders are subject to the Stylista Shipping & Delivery Policy.
Standard delivery normally takes 3–5 business days after order processing, although delivery times may vary depending on the destination, shipping carrier, holidays, or peak seasons.
Inspection Upon Delivery
For orders eligible for inspection, customers may open and inspect the package in the presence of the courier before accepting it.
Once the courier leaves, the same delivery process cannot be used to return the order and an additional shipping fee may apply.
Exchanges & Returns
All exchanges and returns are subject to the Stylista Exchange & Refund Policy.
Products eligible for exchange or return must remain in their original condition, unused and unwashed, with their original packaging and Hang Tag attached.
Non-Exchangeable & Non-Returnable Products
According to Stylista's policy, certain products cannot be exchanged or returned after acceptance, including:
- Lingerie & Underwear.
- Sale Items.
- One Size Items.
Inspection upon delivery remains available for eligible orders.
Refused or Unreceived Orders
If an order is refused or not received for a reason that is not caused by an error on Stylista's side, the customer will be responsible for the full shipping charges.
Website Content
All images, text, designs, trademarks, and other content displayed on the Stylista website are intended for use by the store and may not be copied, reproduced, published, or used commercially without permission.
Product Information
We make every effort to display product images and information as accurately as possible.
Actual colors may vary slightly due to photography lighting or differences in device and screen settings.
Changes to These Terms
Stylista may update or modify these Terms & Conditions when necessary.
The latest version published on the website will apply to orders placed after the updated terms are published.
Contact
If you have any questions regarding your order or these Terms & Conditions, you may contact Stylista through the communication channels available on our website.
By using the Stylista website and completing an order, you acknowledge that you have read and understood these Terms & Conditions and Stylista's Shipping, Exchange, and Refund Policies.
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